volunteers

Volunteers

All interested volunteers (aged 17 to active retirement) are requested to register in advance.
Please ask your friends and family to come too!

Setting up 12.30-2pm
Drop in session 2-5pm
Clearing up 4-5pm

Next collection of clothing donations: click here for details, including packing and sorting information.

To volunteer or for more information, please email us at:
dropin@nnls-masorti.org.uk

FAQs for new volunteers

Who runs the Drop in?
The Drop in is run entirely by volunteers and has been since it started in 2006. There is a board of trustees and a core team that co-ordinates operations between Drop in sessions. At least 30 people help with the monthly clothes-sorting session on the Tuesday prior to the Sunday Drop in. And on Drop-in day we need 120-130 volunteers for it to run smoothly.

Who uses the Drop in?
We welcome all asylum seekers, including those whose claims have been refused and who are preparing fresh ones. We don’t support those who have been granted leave to remain, or migrants who have never claimed asylum.

Why do they need our help?
Many asylum seekers have risked their lives to escape torture, war or persecution in their own countries; but once here, their struggle isn’t over – they have to navigate a complex, lengthy and often hostile asylum process, with the threat of detention and forced removal often hanging over them.

What do we do for them?
We offer a kind, warm and welcoming environment and a wide range of services, including:
• A £15 supermarket voucher and £5 travel expenses
• A cooked meal
• Hot and cold drinks and desserts
• A supervised play area for children
• Consultations with lawyers and doctors
• Consultations with therapists
• Help with access to free health care
• Good-quality second-hand clothing
• Informal ‘befriending’ – just chatting and listening to people.

How does it work?
We have hundreds of clients on our books, so in order to manage the numbers, they alternate between coming inside one month, with access to all the services listed above, and getting an express service outside the next month.

What happens when I volunteer for the first time?
You’ll get an induction tour, a briefing, and a chance to have your questions answered. Then we’ll allocate you a job, according to availability and your own preference. One of the co-ordinators is available at the volunteer desk throughout the afternoon.